Privacy Notice

Privacy Policy

Thank you for visiting the website owned and operated by Middle East Software Company (MeeM365) or the app published by Middle East Software Company (which directed you to this privacy policy). "Sites" refers to websites, and "Apps" refers to those used on mobile devices such as smartphones and tablets. "Platforms" collectively refers to both sites and apps. Middle East Software Company aims to extend our mission through platforms to leverage educational media to help children reach their full potential. We are committed to protecting your privacy and ensuring a safe shopping experience. This privacy policy explains how we collect, use, and protect your personal information when you visit our store and use our services.

In this policy, Middle East Software Company will be referred to with the pronoun "we."

Privacy Principles:

Middle East Software Company has earned the trust of parents for decades by providing safe, educational, and instructional content. We take this trust seriously and understand the importance of privacy concerns, especially in the digital environment.

Considering this, we have adopted this "Privacy Policy" for our platforms. On our platforms and apps, we do not collect any personal information except for information you explicitly provide us in relation to specific activities.

Our privacy policy is based on the following principles:

Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address. You are free to participate in any activities on our platforms that involve providing personal information, such as your name, email address, or phone number, or any information that can be used to identify or contact an individual either online or offline.
- Payment Information: To process payments, we may collect payment details, which are securely processed by our payment processors.
- Order History: We keep records of your previous orders and interactions with our store to provide better service and support. We do not request any personal information, nor do our apps include any requests for personal information.
- Apps: Our apps do not include any behavior-based advertising, meaning you will not see ads targeted based on your activity on our platforms or on other sites and apps.
- We do not collect any personal information on our platforms directed at children under the age of thirteen ("Children's Platforms"), and we adhere to the Children's Online Privacy Protection Act (COPPA), a U.S. law designed to protect the privacy of children under thirteen while using the internet.
- We will obtain parental consent before requesting personal information on our Children's Platforms unless the request falls under an exception permitted by COPPA.
- We do not collect any personal information from children nor enable children to do so on our platforms.
- Parents can contact us at (info@mestore.co).
How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
- Customer Support: Your contact details are used to provide support and respond to inquiries or issues.
- Personalization: We may use your purchase history and preferences to offer personalized recommendations and enhance your shopping experience.
- Marketing: With your consent, we may send you updates, promotional offers, and special deals related to our products. You can unsubscribe from marketing messages at any time.
Data Security
- Protection Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure, but we cannot guarantee the security measures will always be effective. Our platforms follow technical and organizational steps to keep collected information secure. These steps include limiting physical access to database servers, using electronic security systems, and protecting passwords to prevent unauthorized access.
- Third-Party Services: We use reliable third-party services for payment processing and other functions. These services adhere to strict security standards to ensure the protection of your data.
Data Sharing
- Service Providers: We may share your information with service providers who help us operate our store, such as shipping companies and payment processors. These parties are required to protect your data and use it only for the specified purposes.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and safety or the rights and safety of others.
Your Rights
- Access and Correction: You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting our support team.
- Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Online Safety
- Sharing your online life with your family is one of the most important safety tools available. Additionally, we encourage you to educate yourself and your children about privacy concerns. As a starting point, we recommend this guide published by the federal government:
  http://www.onguardonline.gov/articles/0031-kids-privacy
Information We Request on Our Children's Platforms:
- We will obtain parental consent before requesting personal information on our Children's Platforms unless the request falls under an exception permitted by COPPA. We will explain how this information will be used and use it only for that purpose. Examples of personal information we may request on our Children's Platforms include:
Changes to This Policy
- We may update this privacy policy from time to time. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically.
Contact Us
- If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at [email: info@mestore.co] or [phone number: +20 1027111453]. We also work with the following service providers: Google and Apple.

Thank you for shopping with MeeM365. We value your privacy and are committed to protecting your information.

Effective Date: July 25, 2024.